A snowball effect? More like an avalanche.įans began canceling their Spotify subscriptions in such huge numbers the company’s customer service system was overwhelmed, resulting in “sorry, we can’t help you right now” messages. It may be the biggest streaming platform in the known universe, but it’s also the most criticized, from the payouts sent to artists to delays in implementing new technologies, causing them to fall behind their competitors. Instead, Young picked off a scab hiding a multitude of issues involving Spotify. Young, the revered but grumpy aged rock star, wanted to make a statement, but like Grandpa Simpson, his complaints would soon be swept away. When Neil Young announced he was pulling his music from Spotify in protest over COVID-19 disinformation espoused on The Joe Rogan Experience podcast, I expected the story to cause a splash for a day before fading away.
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